Refund & Return Policy

Refund & Return Policy

At Casemify, customer satisfaction is our priority. If you experience an issue with your order, please review our policy below.

1. Refund Eligibility

• Refunds will only be issued if the product has defects or damage upon arrival.

• Refund requests must be submitted within 7 days of delivery.

• To request a refund, contact us at care@casemify.com with photos of the defective item.

2. Return Process

• If your return is approved, send the product to our return address: Printify Headquarters, 814 Mission St, San Francisco, CA 94103, USA.

• Customers are responsible for return shipping costs.

3. Non-Refundable Items

• Personalized or custom-made products are not eligible for returns unless defective.

• Items damaged due to misuse are not eligible for refunds.